FREQUENTLY ASKED QUESTIONS

Frequently asked questions

What Colour line do you use?


We use Schwarzkopf Professional




Do you have ammonia free colour?


Yes we do also use Ammonia free colour, its is called Essensity




Are you a gender neutral salon?


Yes we are part of the dress code project at www.dresscodeproject.com. For more information on this please visit their website.




How can I find out how much it will cost to get my hair colored and/or cut?


We can't give a quote for color or chemical services over the phone because there are so many factors that go into determining a price. Only a stylist has the expertise to offer you this information. We do offer free consultations and prefer to offer a quote for color and chemical services based on an in-person consultation.




Do I need to book ahead or do you accept walk-ins?


Appointments are preferred but walk-ins are also accepted as per availability.




What is Balayage?


Balayage is a French word meaning to sweep or to paint. In a hair salon however, the word has become a way of life. ... This allows for a sun-kissed, natural looking hair colour, similar to what nature gives us as children. When done properly the balayage technique leaves softer, less noticeable regrowth lines.




What do I do if my appointment was cancelled due to COVID-19?


We are here to help and will contact you to reschedule your appointment every step of the way. We are here for you




What hair types do you service?


At The Cellar Salon we are extremely diverse in our hair techniques and take care of all hair types.




Do your stylists cut curly/textured hair?


Yes we cut every hair type and pride ourselves on being masters of our trade. To put your mind at ease call our front of house to asnwer any more questions on your hair type and our skill set. No question is a bad question we are happy to help.





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