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Frequently asked questions
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- 03Balayage is a French word meaning to sweep or to paint. In a hair salon however, the word has become a way of life. ... This allows for a sun-kissed, natural looking hair colour, similar to what nature gives us as children. When done properly the balayage technique leaves softer, less noticeable regrowth lines.
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- 05We can't give a quote for color or chemical services over the phone because there are so many factors that go into determining a price. Only a stylist has the expertise to offer you this information. We do offer free consultations and prefer to offer a quote for color and chemical services based on an in-person consultation.
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- 12Yes! We proudly offer a Silent Service option for guests who prefer a quieter salon experience. Your stylist will still complete the consultation required for your hair, but after that you are welcome to relax without feeling the need to chat. Simply contact us after booking or let our Front of House team know when you arrive.
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- 17Inspiration photos are a fantastic starting point, but everyone’s hair is different. Your starting colour, previous colour history, texture, density and condition can all influence what is realistically achievable. Your stylist will explain what we can achieve safely and whether your goal may require more than one appointment.
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- 19Yes. We believe strongly in developing the next generation of talented hairstylists. Selected services are available with junior and trainee stylists at reduced pricing. These appointments may take a little longer as our emerging stylists continue to develop their skills under the guidance of our experienced team.
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